Becoming champions for organizational effectiveness: How middle managers can link people and results

Keynote presentation at the Canadian College of Health Service Executives(CCHSE)Health Care Middle Management Conference. April 22-23, Mississauga, ON.

Middle managers are the drivers of organizational success. Their efforts in creating supportive work environments in which all staff can thrive are what make health care organizations highly effective. But linking people and results is not easy, so it is important that managers have their own model for how to do this and their own compelling vision of why it matters.