High-quality healthcare workplaces: A vision and action plan

Looking into a future marked by intense competition for talent, growing numbers of employers are striving to create “workplaces of choice.” Yet, despite the consensus that health human resources are a vital piece of the healthcare reform puzzle, few health service organizations have developed comprehensive strategies to address work environment issues. The cumulative impact of years of cost-cutting, downsizing and restructuring have left Canada’s healthcare workforce demoralized, overworked and coping with working conditions that diminish both the quality of working life and organizational performance. This article offers an analysis of these work environment challenges, an alternative vision of a high-quality health care workplace, and an action for getting there.